Ritzy partners with global warehouses to provide you with the best value and most unique products. Because of this, your order is being shipped from various global locations using a fully insured and tracked courier service.
Since we ship from overseas, kindly allow between 10-21 days for US orders and 15-30 days for international orders (depending on your location).
During busy periods, such as the lead up to Christmas, shipping time can increase by a week or so.
Once an order is on its way, you will be notified via e-mail containing the tracking information so you can keep an eye on the progress.
Be advised that the tracking information might take a few days to load and register onto the system. If no information is displayed we would suggest that you recheck in a few days time.
A more in depth breakdown of the shipping & handling process is provided below. The time frame for order delivery is divided into two sections:
- Processing time: Includes order & payment verification, tailoring, quality checks and packaging. All orders are sent to the warehouse for dispatch within 24 hours of the order being placed. We then process the order which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be delivered from our warehouses to the customer. For international orders, you can expect delivery of your products within 2-4 weeks (depending on your location). For US orders, items should arrive within 1-3 weeks. All orders are fully trackable. If your order does not arrive within the mentioned time frame kindly use the tracking feature on the website to get a real time status update on your product delivery.